GenAI/ML Delivery Consultant
Mar 2026 – PresentAmazon Web Services (AWS) · Zürich, Switzerland
- Deliver GenAI and machine-learning solutions for enterprise customers within AWS Professional Services.
Ilias Fotopoulos
GenAI/ML Delivery Consultant · Solutions Architect
- i.fotopoulos42@gmail.com
- iliasfotopoulos.com
- GitHub
- Zürich, Switzerland
Summary
Customer-focused solutions architect and trusted technical advisor specializing in designing and deploying scalable Data & AI systems. Deep hands-on experience across the modern GenAI stack (RAG, agents, MCP) and the full Azure and AWS platforms, backed by a decade delivering production machine learning on Oracle, Hadoop, Spark, and Palantir Foundry in highly regulated financial environments.
Experience
Lead AI Engineer, Chapter Lead
Jun 2023 – Feb 2026UBS · Zürich, Switzerland
- Led two high-impact generative-AI initiatives as both architect and chapter lead, overseeing a team of eight engineers.
- UBS Legal AI — Led the architecture for the bank's first internal GenAI solution handling confidential client data, processing 26M+ documents across terabytes of data to let lawyers conduct research significantly faster, using Azure AI Search and OpenAI.
- Client-facing GenAI platform — Contributed to the architecture of UBS's first external-facing GenAI solution (RAG over Azure AI Search + Azure OpenAI), delivering a 20% case-deflection rate and meaningfully reducing call-center load. Live at ubs.com.
Data Analytics Engineer
Aug 2021 – May 2023Credit Suisse AG · Zürich, Switzerland
- Designed and implemented a scalable credit-risk-indicators framework on Palantir Foundry, using Spark for high-performance ETL to modernize risk analytics.
- Built and deployed a production-scale, ML-driven Financial Deterioration Score with Spark ML, directly improving the bank's early risk-detection capabilities.
Data Scientist
May 2016 – Jul 2021Credit Suisse AG · Zürich, Switzerland
- Developed machine-learning models across sales and marketing use cases, including a mortgage model generating ~960k CHF profit per annum.
- Built customer churn, propensity-to-trade, and segmentation models to target engagement with the right content at the right time.
- Delivered an investments affinity model that outperformed rule-based selection by a factor of 3.
Skills
- GenAI / ML: RAG, Agents, MCP, LLMs, NLP, supervised learning, Azure AI Search, Azure OpenAI
- Cloud: AWS, Azure (Solutions Architect Expert), cloud architecture
- Data & Big Data: Spark / Spark ML, Palantir Foundry, Hadoop (Cloudera), Oracle DWH, SQL, data modelling
- Languages: Python, SQL, Spark
Certifications
- Microsoft Azure: Solutions Architect Expert · AI Engineer Associate · Data Scientist Associate · Data Engineer Associate · Administrator Associate
- DeepLearning.AI: Generative AI with LLMs
- Coursera (University of Washington): Machine Learning Specialization
- Scrum.org: Professional Scrum Master I (PSM I)
Education
MEng, Electrical & Computer Engineering
2009 – 2015National Technical University of Athens · Athens, Greece
- Average grade 8.64/10 — top 5% of class. Major: Computer Engineering · Minor: Biomedical Engineering.
Languages
- Greek (native) · English (C2) · German (B2)